Shipping policy

Shipping Policy

All orders are processed and shipped from South Africa.

Orders are usually processed within 3–7 business days after payment has been received. Since some prints may be printed as needed, please allow a little extra time before dispatch.

Shipping is available within South Africa.

Shipping Rates

Standard Courier: R100
Express Courier: R150
Free shipping is available for orders of R770 or more.

Shipping rates may be adjusted in future based on courier and packaging costs.

Delivery Times

Standard courier delivery usually takes 3–5 business days after dispatch.

Express courier delivery usually takes 1–3 business days after dispatch.

Delivery times may vary depending on your location, courier delays, public holidays, or other circumstances outside of our control.

Packaging

Prints are packaged carefully to help protect them during delivery. Please note that minor courier handling delays or external packaging wear can occur during transit.

Order Tracking

Where tracking is available, tracking details will be sent once your order has been dispatched.

Incorrect Shipping Details

Please make sure your shipping address and contact details are correct before placing your order. 11 + 4 Studios is not responsible for delays or failed deliveries caused by incorrect customer details.